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AskPlayStation

Ask PlayStation

Official PlayStation Support for English, Spanish, and Portuguese for the Americas. Contact us between the hours of 8AM - 7PM PDT for help!

Joined on 21 May, 2010

http://playstation.com/help/

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Check out and learn more about our newly released & upcoming PS5 games here:

 96  17  15  Download

The DualSense wireless controller for the PS5 console offers immersive haptic feedback and adaptive triggers in supported games, as well as a built-in microphone!

You can learn more about the DualSense in our guide:

 238  89  18  Download

Get the perfect shot with the HD camera's built-in stand. Its compact design allows it to be securely positioned above or below TVs, where you can fine-tune the angle to suit your streaming setup:

 117  22  13  Download

Learn how to create parent, guardian, and child accounts for your family to use on PlayStation 5 console:

 143  86  13  Download

You can transfer PS4 game progress to your PS5 console, here’s how:

 872  172  119  Download

This article contains a general introduction to getting started on PlayStation Network on the PS5 console:

 329  96  28  Download

Get the perfect shot with the HD camera's built-in stand. Its compact design allows it to be securely positioned above or below TVs, where you can fine-tune the angle to suit your streaming setup:

 144  41  9  Download

Everything you need to know about PS5 Backward Compatibility:

 541  192  47  Download

Learn how to download your PlayStation Store purchases on your PS5 console:

 122  39  8  Download

The PlayStation 5 console has been designed with several features and functions to support accessibility needs:

 416  139  38  Download

All the information you need to get started for PS Now on the PS5 console can be found here:

 111  51  12  Download

Somebody disrupting your PlayStation experience? Use the block and report features to help yourself and others maintain a safer place to play:

 142  49  14  Download

Find out how to enable & adjust HDR on your PlayStation 5 console if you have an HDR TV:

 298  103  29  Download

Find out how to enable 4K resolution and adjust video output settings on your PlayStation 5 console:

 445  115  54  Download

You can transfer PS4 game progress to your PS5 console, here’s how:

 573  148  90  Download

The DualSense wireless controller for the PS5 console offers immersive haptic feedback and adaptive triggers in supported games, as well as a built-in microphone!

You can learn more about the DualSense in our guide:

 224  66  20  Download

How to set up child accounts, parental controls, and set spending and play time limits on a PS5 console:

 190  101  18  Download

Check out and learn more about our newly released & upcoming PS5 games here:

 109  31  15  Download

If you’re a PS Plus subscriber, both your console and cloud storage will sync to the most recent data of your PS5 Games.

You can find more about enabling PS Plus Cloud Storage for PS5 & PS4 consoles here:

 346  112  31  Download

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