Twitter Support ( @TwitterSupport ) Twitter Profile


Twitter Support

Here to help. 💙

Twitter HQ

Joined on 4 December, 2008

  • 204 Tweets
  • 17 Following

To clear up confusion about fluctuations in follower counts:

In order to prevent spam, we regularly challenge accounts to confirm details like email and phone number. Until that info is confirmed, these accounts aren’t included in follower counts.

 5,846  11,739  2,040

We have you covered when something seems off. If there’s a login from a new device or from a browser with cookies turned off, you’ll get a push notification to confirm it was you.

More about login alerts:

 1,011  1,913  244

2021 is (finally) here. Start it off with the right Tweets.

Follow the Funny Tweets Topic and tailor it for you. We'll show you more Tweets similar to the ones you like and Retweet and less of the ones you select “Not interested" on from the ∙∙∙ icon.

 809  1,377  189

You have control of who can see and interact with your Tweets. Here’s what you need to know about protecting your Tweets:

 770  1,216  224

Get to your favorite Lists quickly by pinning up to 5 on your Home timeline, so the conversations you want to read are just a swipe away.

Tap “Lists” from the profile icon menu, then tap the 📌 icon.

 757  1,239  186

If you like an account’s Tweets, but would rather not see their Retweets, you can turn them off.

Head over to the profile, tap the “∙∙∙” icon, and then “Turn off Retweets.”

 2,131  1,555  644

Ready to be a Twitter pro? We’ve got you covered. Check out our new Getting Started Guide for everything you need to know:

 689  1,535  175  Download

Sometimes you have more in common than you think.

On Android, we're testing a way to highlight things you have in common when you reply to someone you don’t follow or engage with. We may show the Topics you both follow, your mutual connections, or their profile bio.

 939  880  212  Download

Quoted @TwitterSupport

We're planning to relaunch verification in 2021, but first we want to hear from you.

Help us shape our approach to verification on Twitter by letting us know what you think. Take a look at our draft policy and submit your #VerificationFeedback here:

Thank you for sharing feedback on our verification policy. You helped shape the version that we’re sharing today.

Check out the specifics of the new policy and how you can apply for verification next year:

 1,647  819  426  Download

We’ve updated Fleet notifications: when someone shares your Tweet in a Fleet, you’ll now receive a push notification –– just like when someone @ mentions you in a Fleet.

 1,691  634  400

Some of you may no longer see the “Share in a Fleet” option in the Tweet share menu. To get back to sharing Tweets in your Fleets, update to the latest version of the Twitter for iOS or Android app once it’s available for you.

 1,098  583  378

Our goal with prompting QTs (instead of Retweets) was to encourage more thoughtful amplification. We don’t believe that this happened, in practice. The use of Quote Tweets increased, but 45% of them included single-word affirmations and 70% had less than 25 characters. (2/4)

 2,494  517  586

The increase in Quote Tweets was also offset by an overall 20% decrease in sharing through both Retweets and Quote Tweets. Considering this, we'll no longer prompt Quote Tweets from the Retweet icon. For more details: (3/4)

 1,541  166  330

Quoted @Twitter

Reading an article before Retweeting it? That’s growth.

Before you Retweet an article, we’ll remind you to read it first.

We'll continue to focus on encouraging more thoughtful amplification. We believe this requires multiple solutions––some of which may be more effective than others. For example, we know that prompting you to read articles leads to more informed sharing. (4)

 1,044  345  155

Quoted @TwitterSupport

We’ll temporarily ask people to add their own commentary before amplifying content by prompting Quote Tweets instead of Retweets. We hope this encourages everyone to consider why they are amplifying a Tweet, and brings more thoughts, reactions & perspectives to the conversation.

After learning from this product experience, we’re sharing an update: today Retweet functionality will be returning to the way it was before.

Here's what we saw while we prompted Quote Tweets (1/4):

 3,664  576  1,926

In collaboration with key public health partners, we’ve updated our approach to misleading information to address Tweets that contain potentially harmful misleading information about COVID-19 vaccines. For the full policy:

 623  319  241

For some of you on iOS, we’ll be testing sharing a Tweet as a sticker to Instagram too! Tap the Instagram icon in the Tweet share menu to add the Tweet as a sticker in a Story.

 364  358  77

Quoted @Twitter

Oh snap! 👻

Sharing Tweets directly to your Snapchat Stories is now easier than ever. Rolling out today on iOS!

Share Tweets as stickers in your Snapchat Stories!

▪️ On iOS, tap the share icon on a Tweet
▪️ Select the Snapchat icon at the bottom of the share menu to create the sticker
▪️ Once shared, the Snap will link back to the Tweet on Twitter where you can see the whole conversation

 617  609  139

Hey! New around here? We’ve got answers to all the Twitter 101 questions.

Let’s get started with the basics: #TwitterTips

 512  549  115  Download

End of content

No more pages to load